Terms & conditions
Here at Belles' Fantastic Finds (BFF), we take great pride in our business and place utmost importance on customer satisfaction. We want you to be able to purchase your choice of fashionable accessories at superb prices - literally being fantastic finds for you ladies out there.
As we grow our business to serve you better, our terms and conditions may change from time to time. Please familiarize yourself with them in order to enjoy a more enriching and fuss-free shopping experience with BFF.
Products
Delivery
All accessories will be bubble-wrapped securely so as to prevent any damage during the mailing process.
Kindly note that normal postage is not insured and BFF will not be responsible for any lost mails.
You are strongly encouraged to opt for registered postage or courier, which can be tracked.
Exchange
By making purchases at BFF, you are deemed to have read and understood the terms & conditions.
As we grow our business to serve you better, our terms and conditions may change from time to time. Please familiarize yourself with them in order to enjoy a more enriching and fuss-free shopping experience with BFF.
Products
- All accessories sold at BFF are brand new.
- All products will be thoroughly checked to ensure that they are in good condition before delivery.
- As with most accessories, there may be imperfections such as mild tarnishes, scratches etc and will vary from item to item. This does not constitute a defect.
- The colors of the accessories are displayed as accurately as possible, but may deviate slightly due to individual monitor display differences.
- Minimal differences in measurements of the accessories are to be expected.
Delivery
- Local normal postage (free)
- Local registered postage (+2.24)
- Local courier (+$6)
- International delivery - please email us to enquire on the fees according to your region and parcel weight
All accessories will be bubble-wrapped securely so as to prevent any damage during the mailing process.
Kindly note that normal postage is not insured and BFF will not be responsible for any lost mails.
You are strongly encouraged to opt for registered postage or courier, which can be tracked.
Exchange
- In the event that your product is defected or incorrectly sent out, an exchange will be made for the exact same item, in the same specifications.
- If the exact same item is sold out, BFF will issue a credit voucher (cost of the item + cost of the stamps) for you to use on your next purchase, upon receipt of your parcel. There will not be any cash refunds.
- Your returned item has to be kept in its original condition - unworn, unwashed, unaltered with the tags and original packaging intact.
- Any request for exchange must be done within 14 days of your invoice. Hence, please check your items immediately upon receiving them.
- Your defected or incorrect item must be returned to BFF within 10 days of confirmation of exchange.
- Should any the above conditions not be met, the exchange will be void and BFF will not be accountable for any additional charges incurred in this process.
- If the exact same item is sold out, BFF will issue a credit voucher (cost of the item + cost of the stamps) for you to use on your next purchase, upon receipt of your parcel. There will not be any cash refunds.
By making purchases at BFF, you are deemed to have read and understood the terms & conditions.